FAQ

How long does shipping take? Orders are processed within 1-2 business days. Delivery typically takes 5-10 business days in the US and Canada. You'll receive a tracking number as soon as your order ships.

What if my item arrives damaged? Email us a photo within 30 days and we'll send a free replacement or a full refund — your choice. No need to ship anything back.

Do I need tools to assemble? No. Every Shelfy product assembles by hand in minutes.

Can I return my order? Yes — 30-day satisfaction guarantee. Contact us and we'll walk you through it.